Return questions / Q1: How do I return my product?

A: Please “contact us.”

1. Click “contact us,” and e-mail NETTEC. Specify the reason you want to return your product, place of purchase, whom to contact, your phone number, and e-mail address. Our specialist will serve you.
2. Call the customer service hotline: (02)2267-1177. Specify the reason why you want to return your product, whom to contact, and your phone number. Our specialist will serve you. (Operating hours: Monday to Friday, 09:00~17:30)