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Return Issue

Return questions / Q1: How do I return my product?

A: Please “contact us.”

  1. Click “contact us,” and e-mail NETTEC. Specify the reason you want to return your product, place of purchase, whom to contact, your phone number, and e-mail address. Our specialist will serve you.
  2. Call the customer service hotline: (02)2267-1177. Specify the reason why you want to return your product, whom to contact, and your phone number. Our specialist will serve you. (Operating hours: Monday to Friday, 09:00~17:30)